Customer care contents

South Africa's Largest Floral and Gifting Service

100% Guarantee
At NetFlorist we aim to please - our commitment to you is to ensure that you are 100% satisfied with our products and service.

Substitution Policy
Due to unforeseen circumstances, we occassionaly may have to substitute certain flowers with others.

Easy Ways To Talk To Us
Simply email us or call us!

  • 17 MarSt Patricks Day
  • 21 Mar Human Rights Day
  • 29 Mar Pesach
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100% Satisfaction Guarantee
"If you are not 100% satisfied
with the product purchased,
we will send a replacement
or refund your order"
Click here to manage your reminders.

"I am beyond impressed! She received the roses within the hour of my e-mail. I really wasnt expecting that thank you! That is going beyond good customer service I will definitely mention it on HelloPeter.com and most definitely use your services again. Thank you for making the day special for us both. Best regards! Michelle "

Michelle Beattie10 Sep 2009
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